Privacy policy

This Privacy Policy explains how Ambemi ("Ambemi," "we," "us," or "our") collects, uses, and shares your personal information when you visit ambemi.com (the "Site"), make a purchase, or contact us.

1. Information we collect

Information you give us: name, email address, phone number, shipping and billing address, order details, and messages you send us. Payment card details are entered directly with our payment processor and are not stored on our servers.

Information collected automatically: IP address, browser and device type, pages viewed, links clicked, referring website, and approximate location, collected through cookies, pixels, and similar technologies.

Information from third parties: our payment processors, shipping carriers, and advertising or analytics partners may provide us with information related to your orders or interactions with our ads.

2. How we use your information

  • To process and ship your orders, send order confirmations, and provide customer support.
  • To manage subscriptions, payments, refunds, and fraud prevention.
  • To send marketing emails or text messages, if you have signed up or given consent. You can opt out at any time.
  • To measure and improve our Site, products, and advertising.
  • To comply with legal obligations and enforce our terms.

3. Who we share it with

We share personal information only as needed with:

  • Service providers that help us run our business, such as our store platform, payment processors, shipping carriers, email and SMS providers, and customer support tools.
  • Advertising and analytics partners, such as Meta and Google, which use cookies and pixels to measure performance and show relevant ads.
  • Authorities or advisors when required by law or to protect our rights.
  • A successor in the event of a merger, acquisition, or sale of our business.

We do not sell your personal information for money.

4. Cookies and tracking

We use cookies and similar technologies to keep your cart working, remember your preferences, understand how visitors use the Site, and show relevant ads. You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.

5. Marketing choices

You can unsubscribe from marketing emails using the link at the bottom of any message, or by emailing service@ambemi.com. If you receive text messages from us, you can reply STOP at any time. We will still send you service messages about your orders.

6. Your privacy rights

Depending on where you live (including California and other U.S. states with privacy laws), you may have the right to:

  • Know what personal information we collect, use, and share.
  • Access a copy of your personal information.
  • Correct inaccurate information.
  • Delete your personal information, subject to legal exceptions.
  • Opt out of the "sale" or "sharing" of personal information for targeted advertising.
  • Not be discriminated against for exercising your rights.

To make a request, email service@ambemi.com with the subject line "Privacy Request." We may need to verify your identity before responding, and we will reply within the time required by law (generally 45 days). You may also use an authorized agent to submit a request on your behalf.

7. Data retention and security

We keep personal information for as long as needed to provide our services, meet legal and accounting requirements, resolve disputes, and enforce our agreements. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

8. Children

Our Site and products are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact us and we will delete it.

9. International visitors

We operate from the United States, and your information may be processed and stored there. If you visit from outside the U.S., you understand that your information will be transferred to and handled under U.S. law.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be posted on this page.

11. Contact us

Questions about this policy or your information? Email service@ambemi.com.